Privacy Protection Framework
Your data security and privacy are our highest priorities. We employ military-grade encryption and maintain strict compliance with global privacy regulations.
Last Updated: January 15, 2025 | Effective Date: January 1, 2025
Introduction
Vertex Trize Technologies Ltd. ("Vertex Trize," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our risk assessment platform and services.
By accessing or using Vertex Trize services, you agree to the terms outlined in this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our services.
Information We Collect
Personal Information
We collect when you register or use our services:
- Name and contact details (email, phone)
- Account credentials (encrypted passwords)
- Billing and payment information
- Professional information (company, role)
- Communication preferences
Portfolio & Financial Data
Portfolio information for risk analysis:
- Wallet addresses (public keys only)
- Exchange API keys (read-only permissions)
- Asset holdings and transactions
- Portfolio composition and values
- Investment preferences and risk tolerance
Technical Information
Automatically collected usage data:
- IP address and geolocation
- Device and browser information
- Platform usage patterns and analytics
- Log files and error reports
- Cookies and tracking technologies
How We Use Your Information
1. AI-Powered Risk Analysis
We process your portfolio data through our AI algorithms to generate personalized risk assessments, volatility predictions, and investment insights. This includes analyzing asset correlations, market exposure, and potential vulnerabilities specific to your holdings.
2. Platform Improvement & Optimization
Aggregated, anonymized data helps us improve prediction accuracy, develop new risk models, and enhance user experience. We analyze usage patterns to identify feature requests and optimize platform performance.
3. Security & Fraud Prevention
We monitor account activity to detect unauthorized access, prevent fraud, and ensure platform security. This includes analyzing login patterns, API usage, and identifying suspicious behavior that could compromise your account.
4. Communication & Support
We use your contact information to send critical risk alerts, platform updates, respond to support requests, and provide educational content. You can customize communication preferences in your account settings.
Advanced Data Protection Measures
🔒 Zero-Knowledge Architecture
End-to-End Encryption
All data is encrypted using AES-256 encryption in transit (TLS 1.3) and at rest. Portfolio data is encrypted with your unique encryption key, ensuring only you can access your information.
Client-Side Encryption
Sensitive data is encrypted on your device before transmission. We never have access to your private keys, passwords in plaintext, or withdrawal permissions.
Multi-Layer Security
Hardware security modules (HSMs), multi-factor authentication, IP whitelisting, and regular penetration testing ensure comprehensive protection against threats.
SOC 2 Type II & ISO 27001 Certified
Our security practices are independently audited and certified by leading security firms. Annual audits ensure ongoing compliance with the highest security standards.
Privacy Rights & Data Control
✓ Access & Transparency
Request a complete copy of your personal data. We provide detailed reports of all information we hold about you.
✓ Data Portability
Export your data in machine-readable formats (JSON, CSV) to transfer to other services seamlessly.
✓ Correction & Updates
Update or correct inaccurate personal information at any time through your account settings.
✓ Complete Deletion
Request permanent deletion of your account and all associated data. We delete data within 30 days of request.
✓ Processing Restrictions
Limit how we process your data while maintaining your account and basic services.
✓ Objection Rights
Object to specific data processing activities, including marketing communications and analytics.
Global Privacy Compliance
🇪🇺 European Union - GDPR
Full compliance with General Data Protection Regulation. EU residents have enhanced rights including data portability and the right to be forgotten.
🇺🇸 United States - CCPA
Adherence to California Consumer Privacy Act and state-specific privacy laws. California residents have additional disclosure and opt-out rights.
🇸🇬 Singapore - PDPA
Compliance with Personal Data Protection Act. Singapore users benefit from strong data protection frameworks and consent requirements.
🇨🇭 Switzerland - nFADP
Alignment with new Federal Act on Data Protection. Swiss users receive stringent data protection and privacy safeguards.
Privacy & Data Protection Contact
For privacy-related questions, data access requests, or concerns about how we handle your information, please contact our Data Protection Officer:
Privacy Inquiries
privacy@vertexflex.comData Protection Officer
dpo@vertexflex.comSecurity Concerns
security@vertexflex.com